Projects are Easy. People are Hard.

Projects are easy.
People are hard. @bermonpainter
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Projects are Easy. People are Hard. Understanding people. Dealing with other people effectively. Dealing with yourself. 1 2 3

Frederick Taylor

Scientific Management Reward good behavior Punish bad behavior 1 2

Work, consists mainly of simple, not particularly interesting tasks. The only way to get people to do them is to incentivize them properly and monitor them carefully. “ “

Edward Deci

Self Determination Theory Humans are inherently proactive with their potential Humans have an inherent tendency toward growth Optimal development and actions are inherent in humans but they don't happen automatically 1 2 3

The Results

GROUP A GROUP B DAY 1 DAY 2 DAY 3 No Pay No Pay

The Results

GROUP A GROUP B DAY 1 DAY 2 DAY 3 No Pay No Pay $1/ea No Pay

The Results

GROUP A GROUP B DAY 1 DAY 2 DAY 3 No Pay No Pay $1/ea No Pay No Pay No Pay

Human beings have an inherit tendency to seek out novelty and challenges, to extend and exercise their capacities, to explore,
and to learn. “ “

Jared Spool

Dealing with Other People

It is self-evident that people are neither fully rational nor completely selfish, and that their tastes are anything but stable. “ “ – Daniel Kahneman

Passive Aggressive

Task People

Passive Aggressive People Task

Passive Aggressive People Task Perfectionist

Passive Aggressive People Task Controlling

Passive Aggressive People Task Approval Seeker

Passive Aggressive People Task Attention Getter

Passive Aggressive People Task Perfectionist Controlling Approval Seeker Attention Getter

Passive People Task Perfectionist Controlling Approval Seeker Attention Getter Be: • Thorough • Accurate Offer • Minimal risk • Time

Passive People Task Perfectionist Controlling Approval Seeker Attention Getter Be: • Concerted • Honest Offer • Assurance • Fairness

Aggressive People Task Perfectionist Controlling Approval Seeker Attention Getter Be: • Credible • Competent Offer • Bottom line options • Autonomy

Aggressive People Task Perfectionist Controlling Approval Seeker Attention Getter Be: • Confident • Admiring Offer • Many options • Creativity

Passive Aggressive People Task Perfectionist Controlling Approval Seeker Attention Getter

Dealing with Other People Active listening Tone Mirroring 1 2 3 4 5 6 Labeling Paraphrasing “No”

The single biggest problem in communication is the allusion that is has taken place. “ “ – George Bernard Shaw

Dealing with Yourself

Marcus Aurelius

Begin each day by telling yourself: Today I shall be meeting with interference, ingratitude, insolence, disloyalty, ill-will, and selfishness— all of them due to the offenders’ ignorance of what is good or evil. “ “

You are unhappy because you’re insatiable. 1

1 Embrace whatever life you happen to be living. You are unhappy because you’re insatiable.

Some things are up to you and some are not. 2

2 Trichotomy of control. Some things are up to you and some are not.

Others can be the source of your greatest delights or negative emotions. 3

3 Don’t confuse what’s valuable. Others can be the source of your greatest delights or negative emotions.

You can’t avoid dealing with annoying people. 4

4 Your primary function is to be rational. Your secondary function is to be social. You can’t avoid dealing with annoying people.

“This mortal life endures
but a moment…” 5

In other words,
you’ll be dead soon. 5 “This mortal life endures but a moment…”

The art of living is more like wrestling than dancing. “ “

Fin. @bermonpainter
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