The Art of Problem Solving * By Ben Everard

Ben, why the f *** are you talking about this?

Impact: Opportunity Enjoyment Money Time Stress

Impact: Opportunity Enjoyment Money Time Stress

This isn’t just for our work problems.

https://www.space.com/24835-spacesuit-water-leak-nasa-investigation.html

https://www.mpoweruk.com/Apollo_Moon_Shot.htm

https://www.bbc.co.uk/programmes/w13xttx2

Brexit

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1 2 3 4 5 Discover Understand Solve Report Share

  1. Discover Proactively discover our problems.

  1. Discover Embrace problems while they’re cheap to solve.

  1. Discover Think about the future now, it’ll be an investment you wished you had made.

  1. Discover Don’t hide from our problems.

  1. Discover Document our problems.

  1. Discover Prioritise our problems.

https://blog.ajsmart.com/how-to-prioritise-your-tasks-and-reduce-stress-at-work-acb352df3ec9

https://blog.ajsmart.com/how-to-prioritise-your-tasks-and-reduce-stress-at-work-acb352df3ec9

https://blog.ajsmart.com/how-to-prioritise-your-tasks-and-reduce-stress-at-work-acb352df3ec9

. t i b / / : s p t t h z z T i g S 2 / ly 👆 !

https://www.thesprintbook.com/

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1 2 3 4 5 Discover Understand Solve Report Share

  1. Understand Know the problem.

  1. Understand The actual problem Your understanding of the problem

  1. Understand “Very little will cost you more than having to do something twice” https://youtu.be/JnlxXTbGwj4?t=1065

  1. Understand How do we understand our problem? We ask questions We consult experts We speak to users We challenge assumptions We challenge our bias We use data

  1. Understand Is this even a problem that needs solving?

  1. Understand

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“If I had more time, I would have written a shorter letter.” https://quoteinvestigator.com/2012/04/28/shorter-letter/

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  1. Solve Keep it simple!

  1. Solve Layering complexity will either become a resource drain or a failure, pick one.

[5]

https://www.youtube.com/watch?v=F98lUtez3EU

  1. Solve Test. Test. Test.

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1 2 3 4 5 Discover Understand Solve Report Share

  1. Report Things go wrong, and it’s important to be able report on what happened.

  1. Report It’s a strength to report to a stakeholder how a problem occurred, not a weakness.

  1. Report https://twitter.com/monzo/status/1149627021934206977

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1 2 3 4 5 Discover Understand Solve Report Share

  1. Share The problem is solved… are we done?

  1. Share https://twitter.com/lurkmoophy/status/1090936204047142912

  1. Share

  1. Share He ! m a h n e t l e h yC

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The Art of Problem Solving * 1 2 3 4 5 Discover Understand Solve Report Share

Thanks, sincerely. @_beneverard noti.st/beneverard